Thank you for subscribing to Kaufen IPTV. We value your business and always aim to offer the highest quality service. In the event you're not completely satisfied with our service, please review our refund policy below:
Trial Period Refunds
If you’ve signed up for a trial period and decide to cancel within [1 hour], we will offer a full refund. However, once this trial period has elapsed, the fee is non-refundable.
Monthly Subscriptions
Monthly subscription fees are non-refundable. If you choose to cancel in the middle of your billing cycle, your service will remain active until the end of that cycle.
Technical Issues
If you’re experiencing consistent and unsolvable technical issues that have been confirmed by our support team, and we’re unable to provide the service, you may be eligible for a pro-rated refund for the unused portion of your subscription.
Unauthorized Charges
If you believe you’ve been erroneously billed, please contact our support team within [3 days] of the charge appearing on your statement. We’ll investigate the matter and, if valid, provide a full refund.
Processing Time
Refunds are typically processed within [10 to 15 business days], depending on your bank or card issuer.
Exclusions
Refunds will not be provided for issues resulting from the user’s own internet connection, device limitations, or unauthorized use.
Requesting a Refund
To initiate a refund, please contact our support team at [Support@Kaufen-iptv.store]. Include your subscription details, reason for the refund, and any supporting documentation or correspondence.
Changes to Our Policy
reserves the right to modify this refund policy at any time. Any changes will be updated on our website. We encourage subscribers to regularly review our policy.